Somalia’s National Communications Authority (NCA) has attained the ISO 9001:2015 Certification, making it the first government agency to receive ISO certification.
To receive the ISO certification, NCA has undergone an evaluation process that includes a quality management system development, a management system documentation review, and a complete general assessment.
“It is a special pleasure for us to receive this prestigious international certification, and this reflects NCA’s continual commitment towards adopting international best practices in quality management and excellence. This is a vital step in implementing plans for promoting institutional excellence and introducing a significant change in the Authority’s operating procedures,” said the general manager of NCA, Mr. Mustafa Sheikh Yasin, who welcomed this milestone.
“Our decision to pursue ISO 9001:2015 Quality Management System demonstrates our commitment to facilitating and developing communications and technology in Somalia,” he added.